bd bj Privacy Policy
This document explains in detail how we collect, store, and protect the information you provide when joining the bd bj platform, why we keep it, and how it is used.
Introduction and Scope of Policy
bd bj is an online betting and casino platform serving Bangladeshi users. This Privacy Policy ("Policy") applies to the bd bj website (bd-bj.cam) and all related services. The purpose of this policy is to present clearly to users what information we collect, why we collect it, and how it is used.
By using our platform, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please read the FAQ section before using our services, or contact our support team directly.
bd bj allows users aged 21 and above to open an account on its platform. Information about minors is never collected under any circumstances — and if such information is found, it is deleted immediately.
What Information We Collect
bd bj collects from users only the information necessary to operate its services. The information collected can be divided into two main categories:
2.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Current address
- Payment information for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account number)
2.2 Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Time and duration of website visits
- Logs of how long you spent on each page
- Cookie and session data
Particularly during the Know Your Customer (KYC) verification process, we may verify certain sensitive documents. This process is carried out solely to ensure account security and the legitimacy of financial transactions.
Purpose and Use of Information Collection
bd bj uses user information for the following purposes:
- For account registration and management
- To process deposits, withdrawals, and other financial transactions
- To provide bonuses, promotional offers, and VIP benefits
- To operate customer support services (live chat and email)
- For diagnosing technical issues and improving the platform
- For fraud prevention and security monitoring
- To meet obligations under our Terms and Conditions
Under no circumstances do we sell or commercially rent users' personal information to third parties.
Data Storage and Security
bd bj uses industry-standard technology to protect user information. The key components of our security framework are:
- SSL (Secure Socket Layer) encryption — used for all data transfers
- Firewall and intrusion detection systems
- Password hashing and encrypted storage
- OTP-based two-step verification
- Regular security audits and vulnerability testing
However, transmitting data over the internet is not entirely risk-free — while we commit to the highest level of protection, absolute guarantees cannot be given in all cases. Users are advised to keep their own passwords confidential and avoid logging in from unfamiliar devices.
The data retention period depends on necessity. Information for active accounts is retained on an ongoing basis; after an account is closed, certain information may be retained for a specified period as required by law.
Sharing Information with Third Parties
bd bj may share information with third parties in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
- Game software providers: PG Soft, Pragmatic Play, JILI, Evolution, and others — for the operation of game services.
- Technology service providers: Technology companies engaged to operate our platform — under strict confidentiality agreements.
- Legal obligations: To comply with an official order from a competent authority in accordance with Bangladesh law.
Outside of the reasons listed above, bd bj does not disclose any personal information to third parties.
Cookies and Tracking Technologies
The bd bj website uses cookies and similar technologies. Cookies are small text files stored on your device that help recognise you on subsequent visits.
6.1 Types of Cookies
- Essential cookies: To maintain login sessions and for the basic functionality of the platform — these cannot be disabled.
- Functional cookies: To remember language preferences and personalised settings.
- Analytical cookies: To understand which pages are used most and to improve the service.
Most browsers offer the option to disable cookies. However, please note that disabling essential cookies may cause some platform features to not work properly.
User Rights
bd bj believes that users should have full control over their personal information. To this end, we ensure the following rights:
- Right to access: You can request a copy of the information we hold about you at any time.
- Right to correction: You can request that incorrect or outdated information be updated.
- Right to deletion: Subject to meeting certain conditions, you can request that your information be deleted.
- Right to restrict processing: In certain cases, you can ask for the use of your information to be temporarily paused.
- Right to opt out of marketing communications: If you do not wish to receive promotional emails or messages, you can opt out at any time.
To exercise these rights, contact our support team via live chat or email. A response typically takes no more than 72 hours.
Protection of Minors' Information
bd bj's services are not intended for anyone under 21 years of age. Age is verified at registration, and if any minor's account is identified, it is closed immediately and the associated information is deleted.
If a parent or guardian believes their child has registered by mistake, please notify our support team for immediate action. The Responsible Gaming guidelines contain further details on protecting minors.
International Transfer of Data
To operate bd bj's services, information may in some cases be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the receiving party follows protection measures equivalent to those in this policy.
For transfers of data to third countries, we follow the necessary contractual safeguards to maintain data protection standards.
Policy Changes and Updates
bd bj reviews this privacy policy from time to time and updates it as needed. When changes are made, the "Effective date" at the top of the policy will be updated, and for significant changes a notification will be sent to the registered email address.
Continued use of the platform after an update will be taken as your agreement to the revised policy. You are therefore advised to visit this page regularly.
Links to Other Services
This privacy policy applies to bd bj's own services. If the platform contains links to any third-party sites, those third parties have their own privacy policies — for which bd bj is not responsible.
To learn more about the terms of use of our platform, please read the Terms and Conditions page, where all rules relating to account management, bonus use, and betting are set out in detail.
Contact Us
If you have any questions, requests, or complaints about this privacy policy, please contact us using the methods below. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Contact Information
Learn more about bd bj
Visit our about page for detailed information about our platform, payment methods, and features.
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